The Funnels Media ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our services, and our communications with you, including text messages.
By using our website, engaging our services, or opting in to receive messages from us, you agree to the practices described in this Privacy Policy.
1 Information We Collect
We collect only the information needed to provide our services and communicate with you. This may include:
- Contact information — such as your name, email address, mobile phone number, and business details, which you provide through our forms, during onboarding, or in the course of an engagement.
- Service information — details related to the marketing services you request, including project requirements and account preferences.
- Payment information — billing details processed securely through our payment providers. We do not store full card numbers ourselves.
- Usage and device information — basic technical data such as IP address, browser type, and pages visited, collected automatically when you use our website.
2 How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our marketing services.
- Communicate with you about your account, projects, and requests.
- Send you service-related and, where you have opted in, marketing messages.
- Process payments and manage billing.
- Maintain the security and functionality of our website.
- Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal information to anyone, for any purpose.
3 Text Messaging (SMS & MMS) & Mobile Data
If you provide your mobile phone number and opt in, you consent to receive text messages from The Funnels Media at the number you provided. Consent to receive messages is not a condition of purchasing any product or service.
Non-marketing messages
We may send account, service, and conversational messages tied to your engagement with us — for example, appointment reminders, scheduling and confirmations, onboarding and project updates, support replies, and billing or account notifications.
Marketing messages
If you opt in to marketing communications, we may send promotional messages such as offers, announcements, and event invitations. You can opt out of marketing messages at any time while still receiving essential service messages where applicable.
Message frequency & rates
Message frequency varies based on your activity and the services you request. Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out & help
You can cancel SMS messages at any time by replying STOP to any message. We will send one confirmation and then stop messaging that number. Reply START to opt back in, or HELP for assistance. You may also contact us at [email protected] or +16154248028.
4 How We Share Information
We do not sell, rent, or trade your personal information. We do not share your personal information, mobile phone number, or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes.
We may share information only in the following limited circumstances:
- Service providers. Trusted vendors who process information on our behalf to operate our business — such as payment processors and messaging-delivery providers — may access only the information needed to perform their function. They are contractually limited to that purpose and may not use your information for their own marketing.
- Legal requirements. Where required by law, regulation, legal process, or a valid government request.
- Business protection. Where necessary to protect our rights, safety, or property, or that of others.
5 Data Retention
We retain your information only for as long as needed to provide our services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
6 Data Security
We use reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information appropriately.
7 Your Choices & Rights
You have control over your information. You may:
- Opt out of marketing messages at any time by replying STOP to a text or using the unsubscribe option in emails.
- Request access to, correction of, or deletion of your personal information.
- Ask us how your information is used.
To exercise any of these choices, contact us using the details below. We will respond in line with applicable law.
8 Cookies & Tracking
Our website may use cookies and similar technologies to remember preferences, understand how the site is used, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
9 Children's Privacy
Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will take appropriate steps to remove it.
10 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
11 Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- The Funnels Media
- Email: [email protected]
- Phone: +16154248028
- Address: 43 AT KUSHIVALI POST DABHAD CITY BHIWANDI THANE 421302 MAHARASHTRA INDIA
- Website: THEFUNNELSMEDIA.COM